Supplier Collaboration for Infor SyteLine

The supplier portal that speaks to your ERP

Purchase orders, shipment confirmations, requests for quotation, goods receipts, chat and documents: everything in a single web portal, automatically synchronized with Infor SyteLine / CloudSuite Industrial through ION and Data Lake.

  • Multi-tenant with a dedicated database per company
  • Bilingual interface, Italian / English per user
  • No double entry: data is born in the ERP and returns to the ERP
Vendor Portal Worker Dashboard: worker status, import queues, KPIs and load over time
Natively integrates with
  • Infor SyteLine / CSI
  • Infor ION API
  • Infor IDM
  • Infor Data Lake
  • ION Workflow

The whole supplier cycle, on a single platform

Every area of the portal is fed in real time by ERP data and returns the supplier’s actions to the ERP, fully tracked.

Purchase Orders

POs, lines, blanket orders and vouchers always up to date. Suppliers confirm shipments and accept ERP changes right from the order detail.

Contextual chat

Conversations tied to a specific order or supplier, with attachments archived in Infor IDM and a web widget you can embed on external sites.

IDM documents

Mandatory documents verified at login, inbound content synchronization and XQuery links you can configure without writing code.

ERP change validation

Every change coming from the ERP is tracked field by field: the supplier reviews, accepts or rejects, and the outcome flows back into the ION workflow.

Goods receipt

GRNs, receipt lines and PO receiving lines available to the supplier, with notes and documents linked to every record.

Global search

One single box to find orders, suppliers, RFQs, GRNs and notes. Results grouped by type, with templates you can customize per company.

Purchase Order detail with Shipment Confirmation, Start Chat and Accept ERP Changes actions

Order collaboration

From the order detail to the ERP, in one click

Suppliers work on a complete order page: they confirm shipments with attached documents, open a dedicated chat, accept the changes coming from the ERP. Every action is a tracked workflow flowing back to SyteLine through ION — no emails, no phone calls.

  • Shipment confirmation with attachments
  • Accept or reject ERP changes, with a reason
  • ERP notes linked to the record and visible inline
  • Navigate across lines, vouchers and related receipts

Smart Panel: chat, notifications and documents always at hand

On every page of the portal, a slide-in side panel supports the user’s work without ever leaving the context of the record.

Smart Panel Notifications widget with ERP validation outcomes on the order detail
Smart Panel Documents widget with the order's IDM attachments and preview

Notifications

ERP validation outcomes, workflow alerts and updates arrive in real time in the Notifications widget, with a direct link to the affected record.

Chat

The Chat widget opens the conversation of the record you are working on: no screen switching, the history stays attached to the order.

Documents

The record’s IDM attachments and documents with preview, drag & drop upload and instant download, right from the side panel.

Chat topic linked to a Purchase Order with messages and PDF and image attachments

Built-in WebChat

Conversations stay attached to the data

Every chat starts from an order, an RFQ or a supplier and stays linked to that object forever. Attachments — PDFs, images, confirmations — are automatically archived in Infor IDM: no more files scattered across mailboxes.

  • Chat per order, supplier or free topic
  • Attachments archived in IDM
  • Web widget embeddable on company portals and sites
  • Desktop notifications with Tray Notifier
ERP Change Acknowledgement list: changes detected from the ERP with status, supplier action and date

ERP change tracking

No change goes unnoticed

The import engine compares every incoming ERP record field by field. Changes on monitored fields generate an acknowledgement for the supplier, with a full history of who accepted what, and when.

  • Tracking configurable field by field, per company
  • Fields under ERP validation are locked
  • Browsable, auditable change history
  • Rejections routed to ION workflows with notifications

The control room of your integration

Two dedicated dashboards keep the data flow under control: the status of the import workers and the records that need attention.

Worker Dashboard: worker heartbeat, import queues, completed items and load over time
Worker Dashboard — import queues, heartbeat and real-time load
Blocked Records dashboard: per-status counters and cross-entity recovery actions
Blocked Records — guided diagnosis and recovery, no manual fixes
  • Worker heartbeat and controlled restart from the UI
  • Import queues with per-tenant and per-entity detail
  • Per-status counters: pending validation, waiting for ERP, failed
  • Recovery actions: force restore, cancel validation, hard reset
Portal global search with results grouped by Purchase Orders

Global search

Find anything, from a single box

Orders, suppliers, requests for quotation, receipts and notes: the global search queries every entity in the portal and presents results grouped by type. Title and detail formats are customizable per company with simple templates.

  • Instant results as you type
  • Results grouped by entity type
  • Result templates configurable from the UI
Import field rules grouped by entity in the Administration panel

Per-company governance

Every company sets its own rules

Which fields to import from the ERP, which ones to monitor, which labels to show and in which language: everything is configured from the UI, with no technical intervention. Configurations can be exported and imported across environments with an encrypted file.

  • Import rules field by field, per entity
  • Field and action labels customizable per company
  • Translations and localization managed from a panel
  • Configuration export / import between Test and Production

Native integration with the Infor ecosystem

The portal is not a copy of your data: it is an extension of the ERP, fed by the official Infor channels.

Data Lake

Delta import record by record: inserts, updates and deletions detected automatically, with an asynchronous queue and a dedicated worker.

ION API & Workflow

OAuth2 authentication, IMS messaging and approval workflows created and activated directly from the provisioning wizard.

Infor IDM

XQuery search, document upload and download, mandatory document requirements verified at every supplier login.

SyteLine

Direct lookups and updates on SyteLine IDOs where real-time data is needed, with configurable cache and thresholds.

Engineered for the real world

Behind the interface there is engineering built for fast rollouts and production-grade volumes.

Guided activation on Infor OS

The provisioning wizard creates ION connection points, data flows, replication categories and triggers, IDM document types and the approval workflows for you: the tenant is live in a day, not in weeks.

Proven on real volumes

Asynchronous queued import with a dedicated worker, configurable thresholds and retries: batches of thousands of records in a single call, handled without losing a single row.

Try it risk-free

Dry-run mode simulates the import to verify rules and mappings without writing anything to the database: ideal during rollout.

The full story of every record

An audit timeline for every piece of data: imports, changes, validations and user actions in a single browsable history.

Your users’ time and language

Dates and times shown in each company’s time zone, interface in the user’s language, customizable field and action labels.

Cloud-ready

Stateless and multi-instance, automatic connection retries, optional OpenTelemetry: it runs on-premise or in the cloud with no changes.

Security and isolation by design

A multi-tenant architecture built for enterprise and cloud environments.

One database per company

Each tenant has its own dedicated database: data isolation is physical, automatic and cannot be disabled.

Suppliers see only their own data

Automatic filtering by vendor code on orders, RFQs and receipts. Vendor users access exclusively their own records.

Controlled access

JWT authentication for the APIs and cookies for the portal, administrator and vendor roles, automatic lockout of disabled tenants.

Full audit

Every relevant operation is recorded: imports, changes, acknowledgements, administrative actions and recovery.

20+synchronized ERP entities
24/7automatic queued import
100%data isolation per company
1dedicated database per company

Want to see it running on your data?

We can set up a guided demo on your SyteLine environment, with your orders and your suppliers.

Request a demo